With so many companies out there advertising emergency notification systems, how do you determine which system is right for your business? The easiest way to determine whether an emergency notification system is right for your business or not is to simply look for 5 key features of the system: reliability, an all-in-one solution, multiple message options, easy-to-use and excellent customer service. If it doesn’t have these components, you need to keep looking.
The single most important aspect of an emergency notification system is how reliable it is. Think about this: if there is an active shooter in the building and you send out a notification thinking that it worked, but it actually didn’t, your whole office is unaware of the situation and could be at major risk for injury or death. Many people have the mindset that they “will never need to send out an alert” so it doesn’t matter what type of emergency notification system they get. Trying to cut corners with a sub-par emergency notification is not a good idea, especially if that means having a less-reliable system, because you never know if or when a crisis is going to occur. It’s best to be completely prepared with a reliable emergency notification in order to keep all of your employees safe.
- All-in-One Solution
Multiple vendors, a message only solution and extra expenses don’t sound appealing, but are often the result of businesses choosing to go with an emergency notification system that isn’t part of an all-in-one solution and it happens more often than you would think. When choosing an emergency notification system, make sure that you are looking at companies like Preparis that offer more than just messaging. Preparis’ emergency notification system is part of the Preparis Portal, which gives you an all-in-one administration, emergency notification and incident management system, online training, cloud-based document sharing, expert content and seamless integration. By having your emergency notification system as part of an all-in-one solution, you will save time, money and all overall be better prepared for any type of crisis situation your business might encounter.
- Easy to Use
Finding an emergency notification system that is not only easy to use, but also has advanced technology can be challenging, but not impossible. As a business owner, you should thoroughly investigate the system you are looking at to ensure that it is simple enough to use in even the most extreme situation. The last thing you need is a complicated emergency notification system that has dozens of steps to send out a message when you are in the midst of a crisis.
A great example of an emergency notification system that has all the advanced technology without the hassle, is Preparis. Preparis’ emergency notification and incident management system allows you to quickly and easily:
- Alert your employees, tenants and/or customers with a two-way emergency notification system
- Communicate with your entire organization by role, group and department
- Use the incident management tool to filter and update employee statuses and document the incident and key milestones
- Establish proactive conference calls to discuss next steps with team members in just a few clicks
- Create call-in announcements so employees can call in to receive critical updates
- Multiple Message Options
A good emergency notification system will allow you to quickly send out alerts to employees, tenants and/or customers. When looking for a system to implement in your business, make sure that the system is able to send to all outlets, including voice, text, email and push notifications. When messages go out to all outlets, the time it takes for someone to see the message dramatically decreases.
- Excellent Customer Service
Lastly, when trying to find an emergency notification system for your business, technology is not the only aspect you should be looking at. Customer service plays an important role as well. Customer service can make a huge difference in not only the initial implementation process, but with your everyday use as well. If there is an issue with the system or you have questions regarding the system, you will want to make sure that the company providing your emergency notification system has a team dedicated to helping ensure that you have assistance every step of the way.
To learn more about Preparis and how we can bring you an emergency messaging system that does more than check the box, click here.
If you would like to see a brief web-overview of Preparis’ emergency messaging solution, click here.