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Category Archives: Crisis Communications
First Nationwide Test of the Emergency Alert System
Emergency Alert System
On Tuesday, November 9th, the Federal Emergency Management Agency (FEMA) and the Federal Communications Commission (FCC) partnered to conduct the first ever nationwide test of the Emergency Alert System (EAS).
The EAS originated as a result of the nuclear [...]
Tips on implementing an emergency communications plan for a dispersed workforce
Maintaining a tactical and effective business continuity/crisis preparedness plan presents a certain level of difficulty and dedication when communicating with in-house employees. But what about when an employee works remotely? Communicating important timely information becomes exponentially more difficult for a [...]
Revolutionizing Twitter for Crisis Response
These days, a conversation about media wouldn’t be considered complete without the mention of social media. And while many organizations have already embraced social media in a PR context, there are others who have tapped into its multifaceted potential to [...]
7 Things to Remember When Speaking to the Media
As a follow-up to last week’s post about how to create an effective crisis communications plan, this week’s post will focus on actually executing part of it; namely, how to speak to the media and get your message across.
Avoiding the [...]
Posted in Crisis Communications
Tagged brand reputation, crisis communications, media
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Top 5 Tips For Creating A Crisis Communications Plan
As BP demonstrated to the world earlier this year, even the largest companies with the most resources can get crisis communications spectacularly wrong. Good communications during a disaster, just like other aspects of crisis management, relies upon good planning. What you [...]
Posted in Crisis Communications, Crisis Management
Tagged bp, crisis communications, crisis plan
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BP Oil Crisis – Lessons Learned
One of our X-Force members recently produced this webinar on the topic of “Crisis Communications: Lessons Learned from the BP Oil Spill”. Our discussion focused on what BP did well during the crisis, what they could have improved, and steps [...]
Haiti Earthquake – Early Lessons Learned
The tragic events of the earthquake in Haiti are unfolding in front of our eyes thanks to 24/7 news services. The world is seeing first-hand how catastrophic a natural disaster can be….and worsened by a country already teetering in [...]
Posted in Crisis Communications, Threats
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Twitter For Emergencies?
Preparis recently set up a Twitter page to send out company information and updates. I’ve been researching how Twitter, or a Twitter-like application, can be used in an emergency.
A few organizations – mostly government – are using Twitter for public [...]
Posted in Crisis Communications
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