Incident Management for IT Disaster Recovery

Optimize IT Incident and DR Exercise Management Processes 

Improve Incident and Exercise Management for Your IT Disaster Recovery Plans

Managing IT incidents and running disaster recovery exercises can be complicated and rife with challenges. Teams struggle to communicate without a lot of in-person meetings or emails which inevitably means that recovery takes longer than it should. Exercises are difficult to track and report on to auditors. 

Mitratech IT Disaster Recovery Incident Manager resolves this. With unparalleled visibility into incident response workflows from a centralized dashboard, incident managers gain insight into all recovery tasks and their blockers. Staff can easily communicate barriers to recovery with downstream dependencies – no meetings required. And exercises are stored in a reporting format that’s easy to export for auditor review. 

With Mitratech IT Disaster Recovery Incident Manager, you can be confident in your ability to execute the IT/DR plan, report on key metrics like RTO and RPO, and demonstrate regulatory compliance with rules like DORA, FFIEC, and more. 

Get a demo of the Mitratech IT Disaster Recovery Incident Manager now and see how you can: 

  • Assign roles and responsibilities to specific team members for technologies and products. 
  • Update one record and have it automatically flow downstream to dependencies. 
  • Track incident response records and exercises for auditor review.