Guide
Business Continuity Lessons Learned from COVID-19
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Audit-Ready Solution
Business Continuity for Professional Services
All-in-One Business Continuity Solution
Business interruptions jeopardize both financial solvency and information flow and can harm the people vital to your operations. Agility helps professional services firms plan, prepare, and recover from any business interruption. We provide all the tools you need to resume operations quickly so that you can keep your employees safe and focus on your obligations to clients even under the worst of circumstances.
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We have 16 Tier One facilities globally with people working in the field and from home. Agility allows us to communicate with everyone during an emergency, no matter where they are and audit BC plans across offices while I'm sitting at my desk. We have the assurance that everyone's facilities are up to date.
William Kearney, Global Safety and Security Director
50
%
of BMC employees are remote
Frequently Asked Questions
I have a texting tool, why would I need anything more than that?
- Does your current solution support bi-directional messaging? What about other forms of communication? Agility Alerts offers 5 forms of communication and the ability to reach out to up to 4 phone numbers and 2 email addresses per employee.
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Does your tool allow access to the most updated source of employee contact information, or is this a manual process? With Agility Alerts, employee contact information is pulled from your HR system of record in real time so you will have peace of mind knowing everyone who needs to receive the message, will receive the message.
I have a BC plan that was created a while ago, so we are covered there.
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Did you know that 82% of firms have made changes to their BC plans since the onset of COVID-19? Were you involved in building this plan or did you inherit it? What standards were the plan built off of? There may be some areas for improvement with your current plan.
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While having a plan in place does check a box with regulators, an outdated plan that is collecting dust on a shelf is not actionable. Have there been changes in personnel? Have there been changes to critical business processes? During an incident, it’s crucial you have the appropriate team members assigned to mission critical tasks so you can recover most important functions first, keep the business running, and continue to fulfill client obligations. Agility Planner, backed by 30+ years of industry experience and knowledge, helps take the guess work out of creating a plan.
We’ve never dealt with a disruptive incident.
- That’s great news, but if we learned anything from 2020, not having a plan is planning to fail. We understand you have never dealt with a major disruption before, but if one does occur, how will you handle it?
- While you may not have dealt with a major business disruption in the past, something as simple as a building power outage, local construction work, or COVID-19 outbreak could interrupt operations. Save time by quickly and easily communicating with your workforce. Agility Alerts allows you to give status updates (i.e., water main break at the Atlanta office today so you will need to work from home, North Parking Lot is being repaved today park in South Lot, be sure to fill out COVID-19 pre-screening before coming to the office, etc.) and see responses in real time.
Our Executive Director doesn’t see value in a tool like this.
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In order to stay competitive with other firms, you need to maintain a good reputation with clients (i.e., up and running no matter what so you can serve clients and meet contractual obligations). To do so, you need to keep employees safe, mitigate impacts of an incident, and remain compliant with industry regulations. Agility can help with each of these initiatives with an all-in-one, cost-effective, solution, so you don’t have to patchwork quilt your program together.
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Chances are, your competitors are leveraging a tool to keep their employees safe and their plan updated. Have you discussed with your ED how much it would cost the firm to be down for 24 or 48 hours?
