Building Audit-Ready Business Continuity for a Major U.S. Bank

When an $18 billion New York bank received a Matters Requiring Attention (MRA) notice from its banking regulator, the pressure was on. The bank needed to resolve an active audit deficiency while building a business continuity program that would hold up to future safety and soundness exams — and remain manageable for the people running it day to day.

The bank turned to Mitratech Preparis Continuity Planning to design and implement a program that could serve three distinct user groups: a BC coordinator managing department-level plans, end users responsible for updating their own sections, and senior executives who needed clean, accessible reporting without a technical learning curve.

Read this success story to see how the bank partnered with Mitratech to:

• Resolve the MRA Quickly: Addressed the immediate audit deficiency with a structured continuity program that satisfied regulatory requirements from day one.
• Streamline Plan Management: Used automation and workflow tools to coordinate updates, reviews, and approvals across all department plans from a single platform — with shared sections ensuring bank-wide components stayed synchronized.
• Maintain Ongoing Audit Readiness: Leveraged the solution's compliance module to track against audit guidelines continuously, reducing exposure to future MRAs in business continuity.